Carpet Cleaning

At Cleaning Agents we offer professional carpet cleaning in Ascot and surrounding areas of Berkshire and Surrey. We are the ONLY carpet cleaners in Ascot, Bracknell and Windsor who are qualified by the NCCA. This means that we are fully insured, our cleaning methods will retain your furniture’s warranty because we follow the manufacturer’s guidelines, and we abide by our quoted price. We use Hot Water Extraction AFTER applying the pre-spray, which is gently agitated into the fibres with our contra-rotating brush system. We also move furniture and tackle stains at no extra cost. With our 7-step cleaning process we ensure your carpets will be much cleaner, healthier and dry within a few hours.

Call now for a free quotation 01344 526460
Or email: [email protected]

Carpet Cleaning

The average time it takes to clean a standard sized room, using our multi-step process, is 40 minutes. Because it takes an hour to set up the machine and pack it away again we do have a minimum order requirement of £150. Please see our prices page for more information: Prices


How to clean carpets

Click here to watch How to clean carpets with brushes

Cleaning Agents are members of the National Carpet Cleaners Association (NCCA) and we are trained to clean all types of carpets. We use the latest technology of Contra-Rotating Brushes, high pressure steam cleaning through 800 psi Hot Water Extraction, Dry-Compound cleaning for Sisal rugs, and Encapsulation for commercial carpets. Please view our page for more information: Carpet Cleaning


Carpet stains and spillages

If you have a small spillage to clean up we can do this for you for £50 for urgent spillage or spot removal. For example, tea, coffee, wine, urine or vomit, or even baby potty-training mishaps. If you’re in urgent need of removing nail varnish, paint spillage, urine spillages, urine stains, or dog vomit, please give us a call and we’ll tend to it within 24 hours. Most of our customers have been lucky enough to get an appointment within 4 hours. Please do note that if these spillages are left unattended for days, it can permanently damage the carpet. When any spillage lands on a wool carpet, the probability of the stain entering the wool cuticles increases according to the heat of the liquid, the force at which it lands on the carpet (the height of the drop or any rubbing that’s attempted to remove the spillage), the time that the spillage is allowed to dwell in the carpet; as well as the pH properties of the solution. Wool naturally prefers to be in a slightly acidic state, yet if the pH is very low the wool cuticles open up and accept the dye which can be transferred from the spilled solution. If the pH is too high, such as with some carpet cleaning solutions that are offered in retail stores, wool may turn yellow due to the cuticle proteins being denatured by the high OH concentration. This yellowing change is irreversible.


How to remove carpet stains

We only use WoolSafe approved products to rinse the spot out.
If this process hasn’t removed the spot completely we then use solvent-based solutions (enzymes that break down proteins, or solvents that can remove oils).
As a final resort we may, with approval from the customer, use colour-changing solutions. This is only in extreme cases because removing the stain from the wool fibres might also remove the wool’s dye and the spot could end up being lighter than the rest of the carpet. Keeping in mind that acidic stains such as urine and vomit may have already lightened the carpet fibres prior to any removal attempts.

We have a 100% satisfaction policy. If your carpets aren’t as clean as you were hoping for, we’ll come back and give it another clean for free. If you’re still not happy we’ll give you a full refund. We are the only carpet cleaners in Ascot who are professionally trained by the National Carpet Cleaners Association (NCCA) and our NCCA membership number is 3413. You will not find a better service at this price. If you’re looking for professional carpet cleaning in Ascot and surrounding areas within Surrey and Berkshire, please contact us for more information.

Give Alicia a call now to get your custom quotation 01344 526460. Or view our Contact page to send an email.

Our technicians

Are DBS verified, insured.
Trained by TileMaster, the NCCA, LTT, Prochem and Restormate.
Are friendly and polite.
Are respectable and prompt at appointments.
Will move furniture and clean thoroughly from corner to corner.
Rinse carpets with a low pH Steam solution that repels dirt.
Leave your carpet dry within 2 hours.
Use only UK cleaning products that are safe for the whole family, including pets.


Hot Water Extraction

Hot Water Extraction, or Steam Cleaning, uses very little water because most of the cleaning work is already completed by the agitation brushes. The high pressure 800 psi jet that forces water through the top layers of the carpet fibers manages to extract more dirt than most other carpet cleaning machines. This enables Cleaning Agents to leave the carpet much drier and ready to walk on within hours.

1a A picture by Cleaning Agents of a carpet before it was cleaned, Sunningdale Ascot, Berkshire and Surrey resized
A picture by Cleaning Agents of a carpet before it was cleaned.
1b A picture by Cleaning Agents of a carpet after it was cleaned, Sunningdale Ascot, Berkshire and Surrey resized
A picture by Cleaning Agents of a carpet during the clean.


We are very focused on the safety of your family, including your dear and much loved furry friends. Our entire carpet cleaning process is pet safe. Your home is left in a risk free environment, free from any nasty chemicals or pollutants. There is a reason why individuals seeking professional carpet cleaning in Ascot choose us. All our products are from pet safe carpet cleaning suppliers.

Carpet Cleaning Agents Ltd Sunningdale Baby lying on a rugged carpet
Safe for you, your family and your pets.

Types of carpets

The type of cleaning method depends on the carpet fibre, its construction and the dye content. Almost all carpets can be dry cleaned, however the hot water extraction (HWE) method rinses the dirt from the carpet, leaving it more hygienic. A dry cleaning is usually performed in between HWE as a temporary affordable solution that targets high footfall zones. Or on fibres that shrink or discolour when wet. Such fibres are usually made from natural cellulose resources. Examples are cotton, linen, sisal and viscose. In some cases wet cleaning can be used with special low pH solutions, it should only be done by professional carpet cleaners who know how to do it correctly, ensuring the warranty on your carpet remains valid. If you’re looking for professional carpet cleaning in Ascot or surrounding areas please contact us at 01344 526460. To find out more, please see our About Us page or FAQ page.

Carpet Cleaning Prices

The prices that we quote includes all of these steps of the cleaning process: vacuum cleaning; pre-spray; a gentle, yet very effective brush agitation; steam cleaning rinse. Professional carpet and upholstery cleaning companies mention a variety in the number of steps in their process but many of them only use hot water extraction to keep their carpet cleaning prices low. Whichever company you choose to clean your furnishings, be sure to obtain a quoted price that includes at least these basic steps.

The only optional extras that Cleaning Agents charge for are a fluorocarbon protector, often referred to as the branded name “Scotchgard”, for pet-mess treatments, and for insect pest treatment.

  • Fluorocarbon protector can be applied to clean carpets, upholstery and leather. It forms an invisible barrier to protect against spillages such as wine, juices, pet mess and other cold liquids. It gives our customers a chance to grab a cloth or paper towel to remove the liquid before it soaks into the furniture. Applying the protector is a very quick procedure, however carpets will take a little longer to dry.
  • Pet-mess cleaning will need specialist pre-treatment sprays and deodourisers that can denature the biological proteins which then make it easier to extract from the carpet.
  • Flea treatment Our technicians are qualified to treat carpet and upholstery with pesticides that will relieve our customers from textile pests such as fleas, carpet beetles, moths, cockroaches, ants, bedbugs, silverfish, woodlice, earwigs, millipedes, centipedes, houseflies, cluster-flies, mosquitoes and wasps. The complete treatment is undertaken on two days, at least one week apart. When dry, the pesticide is harmless.

    Our cleaning services are offered in Ascot, Bagshot, Bracknell, Egham, Windsor, Sunningdale, Sunninghill, Virginia Water, Windlesham, Woking and surrounding areas. 

    Give Alicia a call now to get your custom quotation 01344 526460.


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